Now import your video file to the beta version to have a try. The beta version is a pure separate installation and your official version won't reel from the beta version. Instead, try to install the new public beta from the Creative Cloud App > Beta Apps section and see if that works for you. The latest version (2023 version) of AME can't guarantee you a smooth video encoding procedure. Solution 1: Install the New Public Beta Version Providing you've suffered before or is struggling with this issue right now, the below solutions are your lifesavers. Fix Adobe Media Encoder 2023 Gets Stuck & Crashed in Importing VideoĪdobe Media Encoder 2023 won't import video and gets stuck & crashed thereafter. Clean installation for Adobe Media Encoder.Click here to get the detailed steps to reset preferences on your laptop. Ensure that AME and AE are closed on your Windows or macOS. Reset preferences for Adobe Media Encoder.
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